Operating status
Current operating status of the Bank Connect solution:
Current Operation
Bank Connect is in normal operation
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Current information on operations and service windows:
On Tuesday, January 21, 2025 at 3:00 PM, bankconnectservices.dk will migrate to Cloudflare. This will involve a DNS change to a new IP address as well as a new TLS certificate.
pilot.bankconnectservices.dk has already migrated and points to the same production service. This domain can be used to test the connection, DNS resolution, and the new TLS certificate, which is issued by the same certificate authority as the upcoming production certificate.
stest.bankconnect.dk (the test environment) has also been migrated.
Historic information on operations and service windows:
SOLVED: 09.01.2025 from 13:17 PM and until 10.01.2025 at 2:00 AM, 10% of the calls to Bank Connect get error code 502: ”The remote server returned an error: (502). Bad Gateway”
SOLVED Please be advised that from January 7, 2025, starting at 10:00 PM, until January 9, 2025, at 2:00 AM, there may be some service interruptions due to necessary technical adjustments.
SOLVED 03.01.2025 at 10:45 AM to 11:45 AM Timeouts can be experienced against BEC.
SOLVED 12.12.2024 at 16:00 to 18:45 Currently half of the traffic is getting an error about dns/balancer. We are working on fixing it.
12.12.2024 aT 14:30 Bank Connect installed a new SSL-certificate
SOLVED 06.12.2024 - BEC is currently experiencing major incident that effects Bank Connect application. BEC are investigating the issue, but CAMT053 hasn’t been created yet and BEC are investigation the effect on PAIN.001.
Tests will be conducted from Saturday, 23/11 at 5 PM to Sunday, 24/11 at 10 AM, which may cause temporary service disruptions.
SOLVED 19.11.2024 at 8:27 AM, Requests to SDC are currently returning a 500 error.
SOLVED 15.11.2024 at 17:40 PM, Problems with paymentes at Bankdata
SOLVED 04.11.2024 at 17:45 PM, Some customers calling Bankdata get error code 502: ”The remote server returned an error: (502). Bad Gateway”
SOLVED: 28.10.2024 Between 00.00 AM 27.10.2024 until 09:06 AM 28.10.2024 many customers calling Bankdata got error code 633 “Unexpected error.”
SOLVED: 16.10.2024 between 13:48 until 15:12 We are currently experiencing problems in the test environment.
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GetBankCertificate- EndToEndMessageId – max 35 characters.
The tag EndToEndMessageId in ServiceHeader has a maximum of 35 characters. But the services GetBankCertificate haven’t in forced it earlier. But since our DNS Configuration Change on Tuesday, August 27, 2024, it is no longer possible to use GetBankCertificate with an EndToEndMessageId longer than 35 characters. |
05.10.2024 – Extraordinary service windows at Bankdata from 00:01 AM until 06:00 AM
SOLVED 01.10.2024 Between 10.30 AM until 11.25 AM some customers calling BEC got timeouts
SOLVED 15.09.2024 Between 03.22 AM until 04.10 AM customers calling Bankdata got timeouts and error 504.
SOLVED 11.09.2024 11:32 AM We are currently experiencing network issues, resulting in not all calls getting through to us.
SOLVED 08.09.2024 Between 07.09.2024 kl. 23.23 PM until 08.09.2024 kl. 02:26 AM, BEC had issues with “Straksclearing”, resulting in timeouts.
0SOLVED 04.09.2024 Between 08:20 AM and until 09:15 AM we have had some issues resulting in timeouts.
SOLVED 03.09.2024 Between 08:34 AM and until 08:44 AM we have had some issues resulting in timeouts.
SOLVED 27.08.2024 From 9:30 AM to 10:00 AM, clients attempting to access "bankconnectservices.dk" without preceding it with "www" experienced a 404 error.
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Important Notice: DNS Configuration Change on Tuesday, August 27, 2024
On Tuesday, August 27, 2024, we will implement a DNS configuration change, resulting in a new IP address for our service. If you have listed our current IP address in your network configuration (such as in your firewall), you must update your settings to allow our domain, bankconnectservices.dk. You can test connectivity now by accessing https://pilot.bankconnectservices.dk/2019/04/04/?wsdl from your application environment. There has already been a DNS change in our test environment (stest.bankconnect.dk). |
SOLVED 21.08.2024 Since Monday customers may have experiences some validations errors regarding signature from BEC. The issue I solved now.
SOLVED 20.08.2024 This morning from about 06:16 - 08:80 we have had some issues with a server, which may have caused timeouts or general instability.
SOLVED 30.06.2024 - 25.06.2024 - Out test environment is currently experiencing some issues. Some calls returns 502 Bad Gateway.
SOLVED 14:15 PM 29.05.2024 - 28.05.2024 - Our test environment are currently experience some issues, you get: "Http/1.1 Service Unavailable"
07.05.2025 - After last weekend weekend, all transactions using Hreg9797 will be rejected.
This means that all ERP Vendors need to change hreg9797 to 9740 when they send in transactions, because Broager Sparekasse and Frøs Sparekasse have merges to form Sydjysk Sparekasse.
SOLVED 23:30 PM 21.05.2024 - Bank Connect is currently experiencing issues with all calls.
SOLVED at 12:40 PM 19.04.2024 - Bank Connect is currently experiencing issues with calls towards BEC: Faultstring 500 Unexpected error. We have received the flowering from BEC:
Between 10:00 AM on April 17th and 03:00 PM on April 19th, BEC will carry out maintenance work on the BankConnect application. The work should not affect the customers.
SOLVED at 15:00 PM 03.04.2024 - Bank Connect is currently experiencing issues resulting in timeouts.
SOLVED at 11:06 AM - 11.03.2024 - Bank Connect is currently experiencing issues with calls towards Bankdata: Faultstring 633 Unexpected error. We're working on a solution.
SOLVED 16.02.2024 Between 20:00 15.02.2024 and until 05:00 16.02.2024 we have had some issues regarding connection to SDC, BEC and Bankdata, resulting in timeouts scr. The issues has been resolved
SOLVED 11:00 AM 27.12.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata.
SOLVED 12:50 PM 03.09.2023 No connection to BEC
SOLVED 18.07.2023 from 20.06.2023 BEC has found a error in RenewCustomerCertificate. It doesn’t return the newest BEC ROOT certifikat, A workaround is to use ActivateServiceAgreement instead,
SOLVED 9:50 AM 07.07.2023 CAMT-files from Bankdata are delayed
SOLVED 25.05.2023 E-conomic have made a changes, so Bank Connect agreements can't be renewed.
SOLVED 21.06.2023 No connection to SDC og BEC from 11:05 AM to 11.58 AM.
SOLVED 15.06.2023 - From 24.05.2023 Some customers (max 10%) using Continia may experiences issues regarding connection to Bank Connect. Bank Connect and Continia are working to fix the problem.
SOLVED 20:25 PM 15.05.2023 from 12:;35 PM Bank Connect is currently experiencing issues with calls towards Bankdata. You get error code 633: "Unexpected error"
SOLVED 11.03.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata.
SOLVED at 14:00 10.03.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata. you get error code 504 Logningsfejl.
SOLVED 08.03.2023 from 00:10 until 04:15, you get error code 504 Logningsfejl in calls towards Bankdata.
SOLVED 07.03.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata.
SOLVED 28.02.2023
28.02.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata.
24.02.2023 Currently timeouts can be experienced against BEC. We are working on finding a root cause and solving the issue.
SOLVED 09.02.2023 - Our test environment isn’t working right now.
SOLVED 18.01.2023 Bank Connect test environment in the morning the 19.01.2023 and until noon, you may experiencing a general instability in the test environment.
SOLVED 17.01.2023 14:30 PM Bankdata - Customer who have activated or renewed certificates since 11.01.2023 and until 14:30 today, may get error code 710.
They have to get a new activations code and generate a new certificate using ActivateServiceAgreement.
Bankdata will contact the banks so they can contact the customers. SOLVED 10:41 AM 17.01.2023 Bankdata, you get error code 710: Certificate validation has failed
SOLVED 13.01.2023 Bankdata - Customer who have activated or renewed certificates since 11.01.2023, may experience problems receiving CAMT and PAINS og deliver payments. They get errorcode 710 - Schema validation failed
SOLVED 12.30 PM 04.01.2023 It is currently not possible to renew and activate customers towards Bankdata