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Contact details

All inquiries from costumers which uses a solution from an ERP supplier can be addressed to the bank's hotline or the ERP supplier's hotline.

All inquiries from data centres or ERP suppliers can be addressed to Bank Connect's Service Desk in these ways:

Tel. +45 79 24 26 10
Monday – Thursday from 8.00–16.00, Friday from 8.00 to 14.30


For inquiries about errors or support please inform: 

  • Description of the problem
  • Environment or webservice URL
  • Time of the error
  • UUID/ SOAP error
  • Contact person
  • Phone