Operating status

Current operating status of the Bank Connect solution:

Current Operation

Bank Connect is in normal operation

07.05.2025 - After last weekend weekend, all transactions using Hreg9797 will be rejected.
This means that all ERP Vendors need to change hreg9797 to 9740 when they send in transactions, because Broager Sparekasse and Frøs Sparekasse have merges to form Sydjysk Sparekasse.

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Current information on operations and service windows:

Our old endpoint: https://bankconnectservices.dk/2017/02/02/services/CorporateService
will be shut down on 15 August 2024. After this date, it is no longer possible to use this endpoint.


Historic information on operations and service windows:

SOLVED at 12:40 PM 19.04.2024 - Bank Connect is currently experiencing issues with calls towards BEC: Faultstring 500 Unexpected error. We have received the flowering from BEC:
Between 10:00 AM on April 17th and 03:00 PM on April 19th, BEC will carry out maintenance work on the BankConnect application. The work should not affect the customers.

SOLVED at 15:00 PM 03.04.2024 - Bank Connect is currently experiencing issues resulting in timeouts.

SOLVED at 11:06 AM - 11.03.2024 - Bank Connect is currently experiencing issues with calls towards Bankdata: Faultstring 633 Unexpected error. We're working on a solution.

SOLVED 16.02.2024 Between 20:00 15.02.2024 and until 05:00 16.02.2024 we have had some issues regarding connection to SDC, BEC and Bankdata, resulting in timeouts scr. The issues has been resolved

SOLVED 11:00 AM 27.12.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata.

SOLVED 12:50 PM 03.09.2023 No connection to BEC

SOLVED 18.07.2023 from 20.06.2023 BEC has found a error in RenewCustomerCertificate. It doesn’t return the newest BEC ROOT certifikat, A workaround is to use ActivateServiceAgreement instead,

SOLVED 9:50 AM 07.07.2023 CAMT-files from Bankdata are delayed

SOLVED 25.05.2023 E-conomic have made a changes, so Bank Connect agreements can't be renewed.

SOLVED 21.06.2023 No connection to SDC og BEC from 11:05 AM to 11.58 AM.

SOLVED 15.06.2023 - From 24.05.2023 Some customers (max 10%) using Continia may experiences issues regarding connection to Bank Connect. Bank Connect and Continia are working to fix the problem.

SOLVED 20:25 PM 15.05.2023 from 12:;35 PM Bank Connect is currently experiencing issues with calls towards Bankdata. You get error code 633: "Unexpected error"

SOLVED 11.03.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata.

SOLVED at 14:00 10.03.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata. you get error code 504 Logningsfejl.

SOLVED 08.03.2023 from 00:10 until 04:15, you get error code 504 Logningsfejl in calls towards Bankdata.

SOLVED 07.03.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata.

SOLVED 28.02.2023
28.02.2023 - Bank Connect is currently experiencing issues with calls towards Bankdata.

24.02.2023 Currently timeouts can be experienced against BEC. We are working on finding a root cause and solving the issue.

SOLVED 09.02.2023 - Our test environment isn’t working right now.

SOLVED 18.01.2023 Bank Connect test environment in the morning the 19.01.2023 and until noon, you may experiencing a general instability in the test environment.

SOLVED 17.01.2023 14:30 PM Bankdata - Customer who have activated or renewed certificates since 11.01.2023 and until 14:30 today, may get error code 710.
They have to get a new activations code and generate a new certificate using ActivateServiceAgreement.
Bankdata will contact the banks so they can contact the customers. SOLVED 10:41 AM 17.01.2023 Bankdata, you get error code 710: Certificate validation has failed

SOLVED 13.01.2023 Bankdata - Customer who have activated or renewed certificates since 11.01.2023, may experience problems receiving CAMT and PAINS og deliver payments. They get errorcode 710 - Schema validation failed

SOLVED 12.30 PM 04.01.2023 It is currently not possible to renew and activate customers towards Bankdata


SOLVED 00.30 PM 08.12.2022 BEC is back in normal operatin.


SOLVED 5.28 PM 23.11.2022 Bank Connect is currently experiencing issues with calls towards BankData.


SOLVED 8:30AM 28.09.2022 Regarding BEC. You get an faultstring 710 - Schema validation failed. BEC is working om the problem.


SOLVED 02.09.2022 - Our test environment isn’t working right now.


SOLVED 29.06.2022 We have some issues regarding calls against BEC. You sometimes get an error code 500 "Internal server error". BEC I working to fix it.


SOLVED 08.06.2022 We have some issues regarding TransferPayment against SDC.


SOLVED at 13:15 20.05.2022 CAMT and PAIN from Bankdata not delivered since 9:30 AM.


SOLVED at 10:58 AM -12.05.2022 The issues regarding calls against BEC started again. You get an error code 500 "Internal server error". BEC I working to fix it.


SOLVED 12.05.2022 - 06.05.0200 - ActivateServiceAgreement against BEC is not working at the moment. We are working on it.


SOLVED at 15:45 - 11.05.2022 We have some issues regarding calls against BEC. You get an error code 500 "Internal server error". BEC I working to fix it.


SOLVED 11.05.2022 CAMT from Bankdata was delayed this morning. But they were delivered at 8:15 AM.


SOLVED 13:15 - 10.05.2022 We have some issues regarding TransferPayment against SDC. You get an error code 501 regarding MQ problems. SDC I working to fix it.


SOLVED 10.05.2022 CAMT from Bankdata was delayed this morning. But they were delivered at 8:50 AM.


SOLVED 04.05.222 - Jutlander Bank
Jutlander Bank (9217) and Sparekassen Vendsyssel (9070) have been merges to Sparekassen Danmark (9070)
The plan was, that you should be able to use both 9217 and 9070 as mainRegistrationNumber. But an error Bank Connects validation of mainRegistrationNumber has resulted in the fault string 701# … #Identification failed for 9217DK.
This will be fixed by 13:15 today. But you can also changes mainRegistrationNumber from 7217 to 9070, to fix it right away.


We had some issues regarding certificates and a lot of customers got “validation has failed”
If you still get errors regarding certificates, try to make a RenewCustomerCertificate, of write to us for at new activations code for ActivateServiceAgreement.

SOLVED 25.04.2022 - Our test environment is still not working, Users will experience timeout og fault 710 Certificate validation has failed.
We are working to solve the problem. We will send out a new status tomorrow.

SOLVED 19.04.2022 - Our test environment isn’t working right now.
SOLVED 13.04.2022
We are experiencing pro BEC are investigated it right now.

blems towards BEC.
SOLVED Fen 6th 2022
Periodic problems between 6:00 – 5:30 AM

SOLVED Jan 23th 2022
Periodic problems against Bankdata between 9:00 – 12:30

SOLVED Jan 18th 2022
Periodic problems against Bankdata between 12:30 – 13:30

SOLVED 17.12.2021:
The issue was caused by an increased load in BEC's. The issue was not directly related with Bank Connect.
15.12.2021
We are experiencing timeouts towards BEC. The problem is being investigated.


BEC suffered a major outage during the night of October 12, which delayed batch generation up to 4-5 hours. It is possible that some CAMT files are marked as sent from BEC, however the ERP house has timed out after 2-3 minutes on the request. This means those files were not transmitted further down the chain. The only available solution to missing CAMT files is to ask customers to reorder the missing files through their bank adviser, after which the missing files can be downloaded again from BEC.

SOLVED october 12th. 2021
BEC is sometimes experiencing problems returning CAMT-files with a lot of data. The cause is an infrastructure component in the network.
BEC is investigating the issue.

SOLVED october 1th. 2021
Bank Connect test enviorment
We are experiencing a general instability in the test environment at the moment.

SOLVED june 24th. 2021
Root course:

Setup and handling of connections has been changed in a firewall update.
This has coursed periodic errors, if an ERP-provider has used the same connection several times In the same request.


SOLVED may 19th. 2021
There have since 11.20 am been Unstable operation against Bankdata. Bankdata is working on a solution and expects normal operation later today.

SOLVED April 9th. 2021
If you use the operation GetStatus you can experience timeouts,
When you try to pick up Pain.002 files from BEC.

SOLVED April 8th. 2021
Time-outs can currently be experienced against SDC,
this can also affect the other data centers.

SOLVED March 30th 2021
Time-outs can currently be experienced against SDC,
this can also affect the other data centers.
We're working on a solution.

SOLVED March 15th. 2021
Timeout against SDC can currently be experienced

SOLVED March 8th. 2021
Unstable operation may currently be experienced

SOLVED Febuary 9th. 2021
There is heavy load on the servers at BEC and response times, timeouts and errors can be experienced.

SOLVED Jan 4th 2021
Dec. 21st. - The Bank Connect test system is currently out of order

SOLVED All FI-notification is now done